Responsibilities
- Mentor and develop team members, ensuring they are supported with the necessary skills and knowledge to become productive.
- Strategic Planning and execution: Develop and implement IT Tribe’s strategic plans, aligning it with the organization’s overall tech and business objectives. Collaborate with stakeholders to identify priorities, initiatives and goals. Ensure that the tribe’s efforts contribute towards the achievement of business goals
- Resource allocation and Management: Manage and allocate resources: budget, personnel and tools. Ensure successful execution of projects and initiatives with the tribe. Optimize resource utilization, balancing workload and priorities across the teams, ensuing efficient delivery of Tech products, services and projects
- Stakeholder Management: Engage with key stakeholders such as Product owners and business leads to understand their needs, gather requirements, and communicate the Tribe’s objectives and progress. Build strong relationships and act as a trusted advisor on tech matters, ensuring that Tech products and services align with business goals
- Delivery & Quality Assurance: Oversee the delivery of IT Tribe products and services, solutions, and projects within the tribe. Monitor project progress, manage risks, and ensure timely and high-quality delivery of IT Tribe deliverables. Implement quality assurance processes and standards to maintain a high level of service excellence
- Continuous Improvement: Foster a culture of continuous improvement within IT Tribe. Identity opportunities for process optimization, automation and innovation. Encourage adoption of best practices, agile methodologies and emerging technologies to enhance efficiency, productivity and customer satisfaction
- Collaboration and Communication: Promote collaboration and effective communication with IT tribes, as well as with other tribes outside of tech. Facilitate cross-functional cooperation, knowledge sharing and problem-solving. Ensure that information flows smoothly between teams and stakeholders, fostering transparency and alignment
