Product and Process Analyst (Technical Business Analyst)

Industry: Banking
Job Location: BGC - Taguig
Work Setup: On-Site
Experience Level: Experienced

Responsibilities

Business & Technical Analysis

  • Gather, analyze, and document business requirements for software solutions.
  • Translate business needs into technical specifications for development teams.
  • Conduct gap analysis to identify areas for process improvement.
  • Ensure alignment between business objectives and IT solutions.
  • Engage in cross-functional tasks and emerging priorities as directed by leadership.

Solution Design & Implementation

  • Collaborate with developers, architects, and stakeholders to design scalable solutions.
  • Assist in API integration, system interoperability, and data flow optimization.
  • Define workflow automation strategies to enhance efficiency.
  • Support testing, debugging, and validation of new systems.

Stakeholder Collaboration & Communication

  • Act as a liaison between business units, IT teams, and external vendors.
  • Facilitate workshops, meetings, and presentations to gather insights.
  • Provide technical advisory to stakeholders on system capabilities.
  • Ensure clear documentation of business processes and technical solutions.

Data & Performance Analysis

  • Conduct data analysis to support business decision-making.
  • Monitor system performance, security, and compliance.
  • Identify opportunities for process automation and optimization.
  • Ensure data integrity and governance in technical implementations.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 5+ years of experience in business analysis, system integration, or software development.
  • Strong understanding of SQL, APIs, cloud platforms, and enterprise applications.
  • Candidates must have experience working on API integration and development projects
  • Experience with Agile methodologies, Jira, and process modeling tools.
  • Excellent problem-solving, communication, and stakeholder management skills.

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