Responsibilities
- Diagnose and repair defective POS terminals and accessories.
- Replace faulty components to ensure devices work properly.
- Ensure all devices are clean, updated, and fully functional.
- Test repaired devices for performance and reliability.
- Maintain detailed logs of repairs, replacements, and maintenance activities.
- Follow safety protocols when handling electronic devices and repair equipment.
- Work closely with the Device Management and Merchant Services teams to resolve devicerelated issues.
- Prepares weekly and monthly reports including allrecords and inventory.
- Contributes to creating policies and procedures related to this role
- Others may be assigned