Sr. Network Observability Engineer SME

Responsibilities

Network Management & Automation

• Operate in a product operating model, contributing to design, implementation, and support of network management platforms and custom-developed automations
• Demonstrate a service-oriented approach in processing customer requirements and requests
• Apply knowledge of network management concepts including fault management, configuration compliance, performance management, and event management dashboards
• Utilize network management technologies such as SNMP, ICMP, API polling, Netconf, Netflow, and Syslog ingestion
• Employ scripting and automation tools including Python, Ansible, Git, CI/CD, and Infrastructure as Code (IaC)
• Perform basic Linux administration tasks such as software installation and updates

Collaboration & Planning

• Work closely with network teams to identify and document network management use cases
• Participate in planning sessions to design and create implementation roadmaps
• Ensure changes meet required standards and quality prior to deployment in production environments
• Follow the change management process strictly

Execution & Quality Assurance

• Provide effective time management and prioritize work to meet activity and project deadlines
• Identify risks that may impact deliverables
• Demonstrate attention to detail and a commitment to delivering high-quality work
• Seek continuous improvement for organizational benefit
• Remain accountable to team commitments, deliverables, and service level agreements (SLAs)

Non-Negotiable Skills

• Grafana
• Azure
• Google Cloud
• Oracle
• Observability Tools

Job Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or any related field
• Advanced degree or certifications (e.g., AWS Certified Solutions Architect, CCNP Cloud, Azure Solutions Architect) are a plus
• 4+ years of experience in network monitoring, with a focus on cloud networking and infrastructure
• In-depth knowledge of cloud networking concepts and technologies including VPCs, subnets, routing tables, security groups, and load balancers
• Hands-on experience with cloud platforms such as Azure or GCP, with proficiency in cloud networking services and features
• Strong understanding of network security principles, protocols, and best practices in a cloud environment
• Experience with network automation and orchestration tools, IaC practices, and scripting languages (e.g., Python, PowerShell)
• Excellent analytical, problem-solving, and troubleshooting skills for diagnosing and resolving complex cloud network issues
• Effective communication and collaboration skills for working with cross-functional teams and stakeholders