Digital Sales Manager

Responsibilities

• Accountable in meeting and exceeding digital sales revenue goals for the market.
• Identify, develop and win new digital sales opportunities, acquire thorough understanding of customer needs by proposing all BPS offer that meet their objectives.
• Thorough understanding of markets, customers, and competitors in order to identify opportunities and drive sales.
• Build and promote strong and long term customer relationships by understanding their needs.
• Conduct market research, trends, competitors and customer analysis.
• Extensive knowledge of digital sales processes, digital platforms, technical markets, pricing models, channels of distribution, technology trends, and customer buying patterns.
• Manage complete and complex sales-cycles with multiple stakeholders
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Serve as the link of communication between customers and internal teams
• Expand current contract with new services / new use cases
• Maintain the customer satisfaction level to ensure successful contract renewals
• Conduct regular account plan and develop strategic long-term relationship with key customers

Requirements:

• Proven experience as digital sales/ account manager in banking and payment industry
• Background in the payment processing industry with min. 5 (five) year experience as account management on payment processing segment, and/or digital payment transaction domain
• An existing knowledge of the digital payment eco-system and stakeholders in Philippines is strongly preferred.
• Existing network with banks in the Philippines and key decision makers is a key advantage.
• Strong communication and interpersonal skills with ability in building relationships with professionals of all organization levels
• Excellent organization skills
• Ability in problem-solving and negotiation
• Bachelor’s in Business Management, sales or marketing field
• Have a good understanding of technically complex products/services
• Willingness to be involved in detail to ensure customer satisfaction
• Sound commercial knowledge, including oral and written presentation, risk management, legal contracts, price negotiation, strategic sales and marketing planning and other topics, distinct customer understanding and the ability to close complex negotiations
• Fluent in written and spoken English language mandatory