Client Engagement Manager

Industry: Banking
Job Type: Permanent
Job Location: BGC - Taguig
Work Setup: On-Site

Responsibilities

  • Function as Escalation and Integration point for all IT activities and concerns for the business sector and/or segment and IT
  • Drive Partnership and Relationship Management between IT Group and the Business
  • Oversee the business sector and/or segment’s IT portfolio
  • Provide IT Operations Oversight on incident and problem resolution for applications affecting the business
  • Lead the Business Unit Engagement Team by fostering collaboration and teamwork with business units, key personnel, and stakeholders within and outside IT
  • Develop relationships with strategic IT vendor partners that will be relevant to the business sector and/or segment, as well as IT Group

Requirements

  • Bachelor’s Degree in Business Administration, Information Technology, or a related field
  • At least 15 years of experience as a portfolio manager in financial services, banking or IT industry
  • Seasoned people manager with at least 8 years of experience handling experienced members
  • Demonstrated experience in handling enterprise or complex application projects
  • Strong background in program / project management (technical exposure preferred)
  • Excellent communications skills (Oral/Written), interpersonal and presentation skills
  • Amenable to work onsite, full-time, in BGC, Taguig.

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